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Channel Monitoring and Measurement
The channel performance measurement through researches and surveys must have as a driver the continuous channels improvement and its stratification among the several performance levels.
Hence, it is possible to start a certification with sustenance robust processes and high performance levels. With this perspective, we help our Clients to design and manage systems to measure Clients, Distributors and Employees’ satisfaction.
We design report models based on statistical multivariate analysis to identify the main factors that affect the desired performance and we propose suitable actions, when it is necessary.
Besides the performance in Clients’ satisfaction, we elaborate reports with financial indicators that can monitor, in continuous bases, the financial health of the marketing channels, thus providing preventive actions or channels profitability recovery plans.
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